VOXI

4678条评论

Jeena Relton

1年前

AVOID AVOID AVOID AT ALL COSTS

AVOID AVOID AVOID AT ALL COSTS. The company has frauded my bank account and won’t refund me the money. I’ve been waiting 30 days for a refund and still getting the same crap excuses . Avoid and don’t even bother using

Michael AG

1年前

They need lessons in basic customer service

Took them 6 days longer than they'd promised, to transfer my phone number from another carrier. They sent me a text to say my number had been transferred. I was told this was in error and my number would be transferred the following day at the latest. It actually took them another 5 days to fix it. Zero communication throughout. I got in touch on FB messenger as it's listed on their website as a way to get in touch. Takes them approx 24-48hours to reply. People on the other end can't seem to type a response without using emojis, feels like you're not being taken seriously when somebody apologises with a crying emoji. They said numbers had to be transferred manually, but if I hadn't been in touch I would never have known. Very poor communication. They're quick to email asking for a review on here but useless atdoing anything else

Annoyed customer

1年前

My phone number wasn’t transferred and it’s taking 4 days…

My phone number wasn’t transferred correctly on the date I was offered. I have to now wait until Monday and phone your service. You online support has conveyed that this has happened to many others. Why can’t you get extra capacity in your team to fix this over the weekend? Why do I have to phone in on working Monday? Extremely bad service when I’m just starting with you. Not impressed

Howard

1年前

I switched from a competitor network…

I switched from a competitor network which I needed to leave. There had been countless mishaps and unexpected reasons to top up. I had not received a refund for a charge and that was the last straw. The set up on VOXI was straightforward and quick. I was able to bring my phone number with me and the process was simple. So far, I have been making the most of the data package deals and enjoying great connectivity.

Tom

1年前

Fast

Fast, responsive and easy to set up. One thing that could be improved is if the phone number is printed onto the sim card or provided written down somewhere so it's easily accessed.

Cindy Mclean

1年前

Value for money

Contacted Voxi to take out another sim only as currently have one fir my granddaughter. This went very smooth and customer service advisor had me up and running in no time and I was able to get the same sim only deal that my granddaughter has. Value for money. Great service

Shea Stinson

1年前

Very helpful with great signal

Very welcoming when I signed up, if I had any problems I was able to contact them easily. The signal and data is very fast never had a problem with it. Would definitely recommend to family and friends.

Francisco Aleixo

1年前

It’s been amazing! A big period

It’s been amazing so far! Data runs amazing and is super fast anywhere I go! I recommended it to my friends and go my housemate to get a card and she is loving it as well! Very nice price and an overall great experience

Maryam

1年前

The plan is really good and so is the…

The plan is really good and so is the service but it took about 24 hours for the sim to be activated and running.

Jason

1年前

Voxi overcharging

Voxi overcharge me by £20 getting the money back us like getting blood out of a stone.

Jay

1年前

Leaving review for iPhone 11 entry....

Leaving review for iPhone 11 entry.... Easy to switch and keep number, was able to talk to someone quite late in the evening via webchat to help set up account which was great. Had no problems and signal is better where I live than when i was with my previous provider, Smarty. Had problems with Vodafone before so was hesistant to join VOXI, but not had any problems at all.

Mo

1年前

Awesome

Voxi is honestly the best data plan I have ever used. I mean what other data plan has endless social media. Also their ads are so entertaining and just make you wanna join voxi. I have no regrets and absolutely love it.

Ghan

1年前

Good value ?? I would be a life time…

Good value ?? I would be a life time customer

Rohail

1年前

I absolutely love their service best…

I absolutely love their service best network to go for in Uk.

Haris

1年前

It is great to use a very good deal…

It is great to use a very good deal never overcharged you

RHYS HADDOW

1年前

Amazing offer for a great price! Would recommend.

Amazing offer for a great price! Personally perfect if I am traveling to a different country with it’s free text and calls with endless social media. Compared to all the networks I have been with. This is by far the best! Would recommend if you want a lot / efficient for a price that is so little :)

TC England

1年前

It's great with good coverage and fast…

It's great with good coverage and fast speeds

Sian

1年前

So happy with the deal I got

So happy with the deal I got Thankyou xx

Elizabeth

1年前

Recently joined Voxi to get a taste of…

Recently joined Voxi to get a taste of what the data is like, so far the coverage has been good and I would recommend this to people who enjoy a bargain and any uni students who need to save a little money

Lau

1年前

Absolutely no complains!

Customer Service is an A+, helped me out super fast and were super informative. The Phone Company itself is ideal for students and young people with a main focus on social media, and especially during the pandemic it’s perfect to stay in touch with loved ones. Great network!

Claire Robertson

1年前

I was impressed with how quickly my SIM…

I was impressed with how quickly my SIM card was delivered & setting it up was a smooth and easy process. Thank you voxi for making it simple!

USMAN BUTT

1年前

Amazing network

Amazing network , amazing deals

Louise

1年前

So far this company has helped me as I…

So far this company has helped me as I rely on my phone due to work and the last company I was with, the sim decided to not work anymore, I couldn’t get through to find out why my SIM card wasn’t working. So I purchased a SIM card with Voxi, simple and easy to set up online and my phone is back! Thank you for making it easy to use without hassle.

Mrs C Lee

1年前

Great all round!

Excellent signal, great website, love the cinema tickets deal and very competitive prices especially with free endless social media data!

Bella

1年前

Fast service no issues!

Swift process , great service

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